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Accessibility Statement

Last updated: October 2025

At Sacred Tea House, we are committed to making our website and our offerings accessible to everyone, including people with disabilities. We believe that all individuals should be able to access our products, information, and services with ease and comfort — both online and in person.

1. Our Commitment

We strive to ensure that our website, www.sacredteahouse.com.au, is accessible to the widest possible audience. Our goal is to provide a positive and inclusive experience for all visitors by following best practices under the Web Content Accessibility Guidelines (WCAG) 2.1 to the best of our ability.

2. Website Accessibility Features

To make our website user-friendly and inclusive, we aim to:

  • Use readable fonts, clear contrasts, and simple navigation.

  • Provide descriptive alt text for images where possible.

  • Maintain logical page structure and heading order.

  • Ensure compatibility with common assistive technologies such as screen readers.

  • Make buttons and forms accessible using keyboard navigation.

We are continuously working to improve our website’s accessibility and welcome feedback on how we can do better.

3. Physical Accessibility (Tanawha, Queensland)

For customers visiting our physical space in Tanawha, Queensland 4556, we aim to ensure accessibility where possible. If you have specific access needs for collections, workshops, or events, please contact us before your visit so we can assist you personally.

4. Third-Party Tools and Platforms

Our website may include links or tools provided by third parties (for example, Square checkout, email newsletter sign-ups, or embedded media). While we cannot control the accessibility of these third-party platforms, we encourage all partners we work with to maintain high accessibility standards.

5. Feedback and Assistance

We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or need assistance using our site, please contact us — we’ll do our best to resolve the issue promptly.

Contact Information:
Sacred Tea House
📧 Email: sacredteahouse@gmail.com
🌐 Website: www.sacredteahouse.com.au
📍 Location: Tanawha, Queensland 4556, Australia

6. Ongoing Effort

Accessibility is an ongoing commitment. As we grow and update our website, we will continue reviewing and improving our accessibility features to ensure that everyone can enjoy a welcoming experience with Sacred Tea House.

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